We have updated our privacy policy to best comply with the General Data Protection Regulation (GDPR) going into effect as of May 25, 2018.

This Privacy Policy applies exclusively to the online services offered by MORFRAC SYSTEMS S.L. (hereinafter referred to as “MORFRAC”, “we” or “us”), with business address at c/Oeste 7, Massamagrell, Valencia, Spain.


What does Personal data mean?

Personal data means any information concerning the personal or material circumstances of an identified or identifiable individual (the data subject). These include for example your name, address, telephone number, date of birth or e-mail address, and Internet Protocol (IP) address.

What personal data do we collect?

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Purchasing from our online store requires to register. As part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. expressing consent is mandatory when supplying personal data. The information provided on registration is solely used for fulfilling your order. For security reasons we do not keep information about your payment methods.

Signing up to our Newsletter is entirely optional. Our newsletter has a double opt-in system which requires user confirmation. If you subscribe to our newsletter you will receive information regarding MORFRAC, new products, blog information, related stories and events.

If you elect to use our Contact us form, MORFRAC solutions form and/or Campaign support forms you will be required to provide a certain amount of personal information. The information provided is optional and is used to answer your enquiries.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. Nevertheless, our online systems require express consent of our Privacy Policy and Terms and Conditions.

If you opt to receive our Newsletter you will receive a confirmation email (double opt-in system), failing to confirm will end the subscription. Our newsletter only includes relevant information regarding MORFRAC such as: new products, blog information, related stories and events.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at You can unsubscribe to our newsletter by following the unsubscribe link provided at the newsletter footer.


We do not supply personal data to Third Parties or use it in any other way than expressed above. We may only disclose your personal information if we are required by law to do so or if you violate our Terms.


Our Online Store is stored on safe servers. When opting to pay with STRIPE or PAYPAL you will be redirected to their own servers, please make sure you read their Terms, Privacy and cookies policy.


Credit card payment is provided through Stripe ( Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe. All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.). For more insight, you may also want to read Stripe Terms of Service,  Privacy Statement or  read  Stripe Docs for further information.


PayPal payments are provided by PayPal and their user terms and conditions apply. Please check for more information on how to set an account, terms and conditions, privacy, etc subject to your account or country.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Personal data you send us via our Online Store or Email is secure. Although all data is stored on safe servers, it is the user responsibility to protect his personal data to do so we highly recommend the use of strong passwords when setting up an account and data encryption.


Our site uses the following cookies. Users who do not accept cookies may not be able to use our site properly.

Our website is responsive for best performance it makes use of 1 cookie (technical cookie):

  • gridcookie

On our web shop and to keep track of cart data, WooCommerce makes use of 3 cookies (technical cookie):

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

No personal information is stored within these cookies.

Refer a Friend Programe (technical cookie):

  • gens_raf             Used to identify user and apply Referral Bonus. Lasts 7 days.

Google Analytics / analytics.js uses the following cookies (statistical cookie) :

  • _ga 2 years               Used to distinguish users.
  • _gid 24 hours            Used to distinguish users.
  • _gat 1 minute           Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
  • AMP_TOKEN 30 seconds to 1 year     Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
  • _gac_<property-id> 90 days Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out. Learn more.


COOKIES are or may be used by third-party applications such as, but not limited to, payment getaways: Stripe/PayPal check their Cookies policy for more information.


  • _stripe_mid
  • _stripe_sid
  • _stripe_sid                    Session               For payments
  • _stripe_mid                   1 Year                 For payments


  • driftt_aid                      2 Years                   Anonymous identifier token
  • driftt_eid                      2 Years                 End user identifier token
  • drift_sid                        Session                      For customer feedabck
  • driftt_wmd                   Functionality          Boolean indicating the user has dismissed the welcome message in this session
  • DFTT_END_USER_PREV_BOOTSTRAPPED Functionality Boolean indicating the user has previously been authenticated
  • DFTT_LEAD_HAS_PREV_IDENTIFIED Functionality Boolean indicating the user has previously provided an email address
    __d_hsutk Integration Boolean indicating the HubSpot UTK has been checked (if integration is enabled)

Additional information at:


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependent to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


We only store personal data as long as this is in accordance with current laws.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Protection Administrator at Or by post to MORFRAC SYSTEMS S.L. , c/Oeste 7, Massamagrell, Valencia, Spain.